Passports & Visas

The information on this form applies to British Citizens holding a UK passport issued in the UK & travelling for tourist purposes. Non-British Citizen passport holders, British Citizens holding a UK Passport issued abroad, overseas passport holders or business travellers should contact The Travel Visa Company directly on 01270 250 590. If your stay is for more than 28 days, additional requirements may apply – check to ensure you satisfy the entry requirements of the country you are visiting. Both passport & visa regulations can change at any time & you should therefore check with one of our visa specialists well in advance of travel. It can often take some time to obtain a visa, so you are advised to apply in plenty of time.

Your Responsibility

It s the responsibility of passengers to ensure they have valid, acceptable passports,up to date travel insurance & any required visa or any other documentation for the travel they are to undertake.

Adequate Insurance Protection
Travel insurance is your entire responsibility and an essential pre-requisite to booking a holiday with us. You must ensure that you (and all members of your party) have sufficient travel insurance in place to cover you, together with your personal property, at all times and for all potential risks. You must ensure that your insurance covers you for the full duration of your holiday including, but not limited to, medical expenses, injury, death, repatriation, cancellation and curtailment, and in respect
of any sports or activities that you may wish to do whilst on your holiday. You must also ensure that there are no exclusion clauses limiting protection for the type of activities included in
your holiday. Passengers without the correct documentation may be refused carriage or entry into any country. Apply in plenty of time.

Validity

A valid passport is essential when you travel abroad. Some overseas countries require a passport to remain valid for a minimum period after the date of entry to that country (typically 6 months). If your passport is in its final year of validity, you are advised to check the requirements of the destination before you make your final travel plans.

Children

All children ust now hold their own UK passport. Children under 18 travelling without an adult may require additional documentation. Please check with the relevant authority. For more information please visit – www.gov.uk/browse/abroad/passports

What is an EHIC card?

When it comes to planning a holiday, the excitement of finalising travel plans and accommodation arrangements can sometimes cause you to overlook some of the important finer details, such as travel insurance. Yet protecting your health is not only vital, it’s also completely free. The European health insurance card, or EHIC, grants you free or discounted medical care in all 28 EU countries and also covers you for treatment of pre-existing medical conditions whilst abroad.

For more information please visit – www.ukehic.com

What is a Visa?

Every country has increased the security around its border controls – none more so than the USA. To ensure that your holiday goes smoothly, securing the relevant paperwork for easy entry into the States is vital and needn’t be a headache if you follow the correct procedures. Much of this information is based on those holding a British passport, and conditions may vary depending on the nationality of your passport.

British citizens travelling to the US on holiday qualify for the Visa Waiver Program. Prior approval is required and easily accessed through the Electronic System for Travel Authorization website. The fee is $4 for each initial application and another $10 if it’s approved. A printout will help you at check-in but is not required at US immigration as officers will already have your information electronically.

– Visitors to Cuba will need a tourist card. The price is already included in holidays booked with Thomas Cook. Also in the Caribbean, a tourist card is required in the Dominican Republic. It costs $10 and can be obtained on arrival as long as your passport is valid for another six months. There is also a $20 exit tax. – Visitors to Mexico do not require a visa. – In Africa visas are required in Tanzania, Egypt and Kenya. – Further afield, Vietnam, Cambodia, India, Sri Lanka and China all require visas. – British nationals need a visa to visit Australia but not New Zealand. – The only European destinations requiring a visa are Turkey and Russia.

What vaccinations do I need?

There’s no point spending hours choosing your swimwear, beach bag and flip-flops if you barely think about the bugs and other health risks that could ruin your holiday. Almost one in four UK holidaymakers don’t have any vaccinations before they go away, despite travelling to areas that have life-threatening infectious diseases.

It’s not worth skipping travel vaccinations. Infectious diseases can make you very sick, spoil your holiday and even kill or disable you. Vaccinations protect you against many travel-related infections, such as yellow fever, typhoid and hepatitis A. Use the information on these pages to learn about travel vaccines, which ones you need for your destination, and when and where to get them.

For more information on vaccinations please visit – www.nhs.uk/Conditions/Travel-immunisation/Pages/Introduction.aspx

For information  the associated risks of visiting particular desinations please visit – www.nathnac.org/ds/c_pages/country_page_ao.htm

When should I change my holiday money?

Leaving travel money until the last minute means many holiday makers end up paying way over the odds. To ensure you’re not one of them, here are some helpful tips on how to get the best exchange rate for your sterling:

A bit of advance planning will ensure you avoid poor exchange rates or extortionate transaction fees and could also save you hundreds of pounds. Some companies charge commission – generally between £1.25 and £3 – but there are plenty that don’t including banks, travel agents and the Post Offices. Just make sure you check the exchange rate before you get lured in as it might be higher to compensate for the lack of commission.

Preparing for your holidays can be hectic, but you should try not to wait until you’re at the airport to buy currency. This is the most expensive place to purchase your spending money because providers have a captive audience.

Relying on the use of ATMs abroad might seem like a great alternative to taking cash but most banks will implement a fee each time you make a withdrawal. Transaction charges range from £1.50 to £5 each time you withdraw cash – and that’s on top of loading fees of around 2.75%.

Some credit cards are free to use abroad in the sense that you are not necessarily charged a transaction fee for each purchase. However, you have no control of the exchange rate you are given and loading fees generally still apply. Some overseas merchants now offer to convert your bill into your home currency, a process known as dynamic currency conversion, which allows you to see the exact price in sterling. However, you will be charged a higher exchange rate for this service.

If you’re worried about carrying cash with you then you could opt for travellers’ cheques, which are insured if lost or stolen. Just be warned that these days it can be difficult to find places abroad to cash them in. Commission charges can also be as high as 3% and you could be charged handling fees and a further levy when you cash your cheque in.

How do I book with Sky 2 Travel?

Please fill in the enquiry form at the top of the page. This will then be sent to us to deal with your enquiry. We will then find the suitable holidays that match your requirements and send them back to you. The enquiry form is important as it allows us to find what you are looking for, please enter as much information as you can.

How do I cancel or amend my booking?

To cancel or amend your holiday please email us on admin@sky2travel.co.uk Please include the below information on the email:

Name of passengers
Departure Date
Booking Reference

For urgent cancellations please telephone us on 0800 612 8893

Where can I get travel advice specific to the country I wish to visit?

For up to date travel advice on the country you are visiting please visit https://www.gov.uk/foreign-travel-advice

What is your Refund Policy?

Refunds vary with each booking so no set refund policy is available.

Please read through your booking terms and conditions for full details of amendment and cancellation fees. You’ll find these on your booking confirmation or please contact us for more details.

I’ve made a late booking what documentation should I take to the airport?

If you’re booking less than 4 days before you travel, you’ll need to provide your API at the check-in desk. Please make sure you allow more time for any extra checks.

What’s my API?

You need to provide Advance Passenger Information (API) before you go on holiday. It’s also called APIS, Secure Flight or e-Borders. In a nutshell, this is information from your passport that’s required by the governments of some countries.

You’ll need to give us the following details for everyone travelling on your booking:

For all destinations

  • Full name, as shown on your passport or travel document
  • Gender
  • Date of birth
  • Travel document type e.g. passport (P). (If you’re travelling on a group passport, details for each passenger listed on the passport should be entered under the same travel document type and passport number).
  • Travel document number
  • Travel document country of issue
  • Travel document expiry date
  • Nationality

Additional information for all US destinations

  • Country of residence
  • First night address you’re staying at in the USA
  • Redress number, if applicable

Additional information for Cuba and Mexico

  • Country of residence
  • Redress number, if applicable

Don’t know your address in the USA?

  • Fly drive holidays – Please provide the name and location of the car hire company and where you plan to stop first.
  • Cruises – If you’re joining a cruise ship, provide the cruise ship name and the port your cruise leaves from.
  • Accommodation allocated on arrival – Please provide the name of our resort office.
  • Backpackers – Please give an indication of where you’ll spend your first night.
  • Transferring to another flight – Please give details of the departing flight number and destination.

Why do you need to provide API?

API information is required by the border control and security authorities of various different countries. They use the details to do routine checks on the identity of passengers before they arrive in the country. It’s a condition of your booking that you must provide your API information.

What happens to your API information?

Once you’ve given us your API information, it’s stored securely on our system until it needs to be sent to the government authorities. The information is then transmitted through a secure network up to 72 hours before your flight is due to go, or sometimes after it’s departed. After the information has been sent, it will be stored to meet API requirements and then destroyed.

Is my information secure?

We comply with UK and EU data protection laws, so you can rest assured that your details are secure. Your API information will only be sent to authorised government agencies for border control and security purposes.

US government privacy notice

If you’re travelling to the USA, we’re required by the US government to show you this privacy notice:

The transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov

  • Full name, as shown on your passport or travel document
  • Gender
  • Date of birth
  • Travel document type e.g. passport (P). (If you’re travelling on a group passport, details for each passenger listed on the passport should be entered under the same travel document type and passport number).
  • Travel document number
  • Travel document country of issue
  • Travel document expiry date
  • Nationality

Additional information for all US destinations

  • Country of residence
  • First night address you’re staying at in the USA
  • Redress number, if applicable

Additional information for Cuba and Mexico

  • Country of residence
  • Redress number, if applicable

Don’t know your address in the USA?

  • Fly drive holidays – Please provide the name and location of the car hire company and where you plan to stop first.
  • Cruises – If you’re joining a cruise ship, provide the cruise ship name and the port your cruise leaves from.
  • Accommodation allocated on arrival – Please provide the name of our resort office.
  • Backpackers – Please give an indication of where you’ll spend your first night.
  • Transferring to another flight – Please give details of the departing flight number and destination.

Why do you need to provide API?

API information is required by the border control and security authorities of various different countries. They use the details to do routine checks on the identity of passengers before they arrive in the country. It’s a condition of your booking that you must provide your API information.

What happens to your API information?

Once you’ve given us your API information, it’s stored securely on our system until it needs to be sent to the government authorities. The information is then transmitted through a secure network up to 72 hours before your flight is due to go, or sometimes after it’s departed. After the information has been sent, it will be stored to meet API requirements and then destroyed.

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